Privacy Policy

Last Updated: October 1, 2025

1. Introduction

MicroDC.ai ("we", "us", "our", "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our distributed AI inference platform.

By using MicroDC.ai, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

  • Email address
  • Username
  • Password (encrypted)
  • Account type (client or worker)

2.2 Job Data

When you submit inference jobs, we collect:

  • Job inputs (prompts, images, text, etc.)
  • Job outputs (generated results)
  • Uploaded files attached to jobs
  • Model and job type specifications

Important: All job data and uploaded files are automatically deleted after 30 days. Only metadata (job ID, timestamp, status, cost) is retained for billing and analytics purposes.

2.3 Worker Information

If you register as a worker, we collect:

  • Hardware specifications (CPU, GPU, memory)
  • Node name and organization (optional)
  • System performance metrics
  • Supported models and capabilities

2.4 Usage and Transaction Data

  • Job submission and completion timestamps
  • Credit purchases and earnings
  • API usage statistics
  • Transaction history

2.5 Technical Information

  • IP addresses
  • Browser type and version
  • Operating system
  • API authentication tokens
  • Log data and error reports

3. Data Retention and Deletion

3.1 Automatic Data Purging

30-Day Data Retention: To protect your privacy and minimize data storage, we automatically delete the following data after 30 days:

  • Job input data (prompts, text, images)
  • Job output results
  • Uploaded files and attachments
  • Any personally identifiable information in job payloads

3.2 Metadata Retention

After the 30-day purge, we retain only metadata for business operations, billing, and analytics:

  • Job IDs and timestamps
  • Job status (pending, completed, failed)
  • Model type and job type
  • Cost and payment information
  • Execution time and performance metrics
  • Error codes (not error messages)

Important: Metadata does NOT include the actual content of your jobs, prompts, results, or uploaded files.

3.3 Account Data Retention

  • Active accounts: Retained as long as your account is active
  • Closed accounts: Account information deleted within 90 days of closure
  • Financial records: Retained for 7 years as required by law

3.4 Your Responsibility

You are responsible for downloading and storing any job results you wish to keep beyond the 30-day retention period. Once data is purged, it cannot be recovered.

4. How We Use Your Information

We use collected information for:

  • Service Delivery: Processing inference jobs and delivering results
  • Account Management: Creating and managing user accounts
  • Billing: Processing payments, credits, and earnings
  • Platform Operations: Matching jobs with workers, load balancing
  • Security: Detecting fraud, abuse, and unauthorized access
  • Support: Responding to inquiries and technical issues
  • Analytics: Understanding usage patterns and improving the Platform (using metadata only)
  • Legal Compliance: Meeting legal and regulatory obligations

We do NOT: Use your job data to train AI models, share it with third parties for their purposes, or sell your data to advertisers.

5. How We Share Your Information

5.1 Workers Processing Jobs

When you submit a job, the job data (input and specifications) is temporarily transmitted to a worker node for processing. Workers:

  • Have temporary access to job data only during processing
  • Are contractually required to maintain confidentiality
  • Must not store, copy, or misuse job data
  • Are subject to termination for violations

5.2 Service Providers

We may share information with trusted third-party service providers who assist us:

  • Payment processing (Stripe, etc.)
  • Cloud infrastructure (AWS, etc.)
  • Security and monitoring services
  • Customer support tools

These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to:

  • Comply with legal processes
  • Enforce our Terms of Service
  • Protect rights, property, or safety
  • Investigate fraud or security issues

5.4 Business Transfers

If MicroDC.ai is acquired, merged, or sells assets, your information may be transferred to the new entity.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (TLS/SSL)
  • Encrypted password storage (bcrypt)
  • Secure API authentication (JWT tokens)
  • Regular security audits
  • Access controls and monitoring
  • Automatic data purging after 30 days

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

7.1 Access and Portability

Request a copy of your personal data and job metadata in a portable format.

7.2 Correction

Update or correct inaccurate account information through your account settings.

7.3 Deletion

Request deletion of your account and associated data. Note:

  • Job data is automatically deleted after 30 days
  • Account deletion will remove all remaining personal data
  • Financial records may be retained as required by law

7.4 Objection and Restriction

Object to certain data processing or request restriction of processing.

7.5 Opt-Out

Opt out of marketing communications (we send minimal marketing emails).

To exercise these rights, contact us at privacy@microdc.ai

8. International Data Transfers

MicroDC.ai operates globally with workers and infrastructure in multiple countries. Your data may be processed in regions different from where you reside.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.

9. Children's Privacy

MicroDC.ai is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately at privacy@microdc.ai.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Authentication: Maintaining your logged-in session
  • Preferences: Remembering your settings
  • Security: Detecting suspicious activity
  • Analytics: Understanding Platform usage (metadata only)

You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.

11. Third-Party Links and Services

Our Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. Review their privacy policies before providing information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Know what personal information is collected, used, and shared
  • Request deletion of personal information
  • Opt out of sale of personal information (we do not sell data)
  • Non-discrimination for exercising privacy rights

Contact privacy@microdc.ai to exercise these rights.

13. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), we process your data based on:

  • Contract: To provide services you requested
  • Consent: With your explicit permission
  • Legitimate Interests: For Platform operations and security
  • Legal Obligation: To comply with laws

You have the right to lodge a complaint with your local data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or Platform notification. Your continued use after changes constitutes acceptance of the updated policy.

15. Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer at:
Email: privacy@microdc.ai
Subject: Privacy Inquiry

16. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@microdc.ai
Address: MicroDC.ai Privacy Team
Website: https://microdc.ai

Key Privacy Highlights

  • Automatic Data Deletion: All job content deleted after 30 days
  • Metadata Only: Only anonymous metadata retained for operations
  • No Data Sales: We never sell your data to third parties
  • No Model Training: Your data is not used to train AI models
  • Minimal Storage: Privacy-first approach with aggressive data purging
  • Your Control: Download your data before 30-day deletion